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SessionFive009

Different User, Different View Presenter: Bent Adsersen

What you see depends on where you stand; and what you want from a software system depends not only on how you will use it in your job, but on personal preferences and points of view. As a developer, working with a subset of users, how do you account for these preferences and build a system that will work for different types of people?

In this session define our needs for an actual system, then look at how our differences lead to different requirements. We'll explore how to account for differences when we work with real users and develop tactics to accomodate points of view."

learning objectives

• see how different views impact actual system use
• new ideas for developing proper requirements
• new ideas for testing
• seeing the difference between usability test and testing by users

minimum/maximum number of people needed for a rich and meaningful session

10-25 people

constraints, i.e., room size and arrangement, equipment, etc.

• five flipcharts

ProgramScheduleAndSessions2005