I want it, I have it, I hate it!
The requirements process ensures that we deliver what the clients want. It's a nice theory. With her characteristic insight, Naomi Karten shares I want it, I have it, I hate it! and shows why clients may not know what they want until they get what they've asked for.
You can find other articles in the AYE Library on the Article page.
You can find other articles in the AYE Library on the Article page.