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BooksOnPersonalSkills

UNDERSTANDING SELF / INTERACTING WITH OTHERS

The Art of Focused Conversation edited by R. Brian Stanfield.

The Dance of Connection by Harriet Lerner.

The Dynamics of Conflict Resolution - Bernard Mayer

"What did you say?" (Weinberg, Seashore and Seashore)

Difficult Conversations: How to Discuss What Matters Most by Douglas Stone, Bruce Patton and Sheila Heen

Articles by Kruger and Dunning about unconscious incompetence

How the Way We Talk Can Change the Way We Work - Robert Kegan and Lisa Laskow Lahey

QSM Vol. 4: Anticipating Change - JerryWeinberg

Working with Emotional Intelligence by Daniel Goleman

You Just Don't Understand: Women And Men In Conversation by Deborah Tannen

People Skills by Robert Bolton

MBTI

Please Understand Me - Keirsey & Bates

Type Talk: The 16 Personality Types That Determine How We Live, Love, and Work by Otto, Kroeger, Janet M. Thuesen (Paperback)

Type Talk at Work: How 16 Personality Types Determine Your Success on the Job by Otto Kroeger, et al

I'm Not Crazy, I'm Just Not You: The Real Meaning of the 16 Personality Types by Roger R. Pearman, Sarah C. Albritton

Beside Ourselves: Our Hidden Personality in Everyday Life by Naomi L. Quenk

RELATED � INTERPERSONAL SKILLS IN DIFFERENT WORK ROLES

Win-Win Negotiation

Getting To Yes by Roger Fisher & William Ury

Not in Charge

Getting It Done - How to Lead When You're NOT in Charge by Roger Fisher & Alan Sharp.

Getting Things Done When You Are Not in Charge by Geoffrey Bellman.

Influencing With Integrity - Genie LaBorde

Customer Service

Managing Expectations: Working With People Who Want More, Better, Faster, Sooner, NOW! - NaomiKarten

Facilitation

Facilitator's Guide to Participatory Decision-Making - Sam Kaner, Lenny Lind, Catherine Toldi, Sara Fisk, Duane Berger,

The Skilled Facilitator - Roger Schwartz

Consulting

Flawless Consulting - Peter Block

Secrets of Consulting by JerryWeinberg

More Secrets of Consulting by JerryWeinberg

Management

First, Break All The Rules - What the world's greatest managers do differently by Marcus Buckingham & Curt Coffman.

Becoming a Manager - Linda A. Hill

Leadership

Loyalty Rules! - How Today's Leaders Build Lasting Relationships by Frederick Reichheld.

Becoming a Technical Leader - JerryWeinberg

QSM Vol. 1: Systems Thinking - JerryWeinberg

QSM Vol. 2: First-Order Measurement - JerryWeinberg

QSM Vol. 3: Congruent Action - JerryWeinberg

QSM Vol. 4: Anticipating Change - JerryWeinberg

The Fifth Discipline - Peter Senge

Primal Leadership - Daniel Goleman, et al.

Second Pass, BobLee 2003.04.28