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ConfUserConfessions of a Confused User >---> ConfUser? Naomi Karten October 22, 2000 I was doing something dumb in using one of my software packages. Modesty prevents me from boring you with the details. Suffice it to say that although it didn't keep me doing my work, it did slow me down. Plus, I just couldn't seem to get the package to do several of the things it was supposed to do. I was the chief figure outer for weird problems for a long time as a university system administrator. I saw how many folks got it wrong who to blame. Almost everybody fingered the wrong guy, usually themselves, but sometimes the staff or the vendor. The careful folks would end up confused while the incautious would be angry, for the wrong reason. In my helper role, I always got mad at the right people! Just ask me. Hey, here's one a few clicks away. Click on search. Enter a word. Click on the button. What happens? What should happen? Would it ever confuse anyone? How could the search page be changed to make it work better? Is it a bug? Does that matter? This is what inspires my life mission to save the world. -- Dick Karpinski Return to ArticleInteraction
Updated: Tuesday, January 16, 2001 |