SessionTwo007

C07. Five Steps for Giving and Receiving Feedback Effectively
JohannaRothman, EstherDerby

Description
Do you dread giving yearly performance evaluations?
Do you want to crawl under your desk when you have to tell a difficult employee to change her work habits?
Even if the idea of giving feedback doesn't fill you with dread, most of us regard feedback is one of the most challenging parts of our job. Learn some strategies for giving (and receiving feedback) that will make help you be more comfortable and more effective giving feedback.

Learning Objectives

1) how time and place effects feedback
2) language traps to avoid
3) strategies for effective feedback

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Updated: Saturday, July 6, 2002