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SessionTwo008
C08. Working Constructively with Differences
JohannaRothman, EstherDerby
Description
Every so often, something happens at work that makes us sit up and say, "Wow, how did that person come to that conclusion?", or "Why does that person act that way?" If that happens to you, you're not alone. This session explores our differences, gender, social, temperament, and so on, to help understand how we can work more effectively with people who seem different from us.
Learning Objectives
- learn about what some common differences are
- strategies for reframing
- traps to avoid
Notes:
- include a temperature reading in a Status.
- Esther and Jeff do this in different ways which I hope they will include here.
- if you have 2 groups with different interests, they can often unite to work against someone or something else.
- if you are a dominant person who does not want to speak, try closing your eyes, or sitting on your hands or setting a time period before you speak
- if you are having difficulty with a dominant person, you may be able to wait him or her out. People will often tire of it and stop paying attention. You can ask to hear from someone else. Sometimes you can make a private agreement.
- people are vulnerable when they feel inadequate.
- try to recognize where the other person is coming from. Remember that you could be wrong. You can check it out, but people will not always tell the truth.
- ask yourself what would be necessary for the person to be acting in their own best interest, to believe that they are doing the best thing.
- if you have done all you can and it is not enough, learn not to take it personally.
SherryHeinze 2002.11.11
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Updated: Monday, November 11, 2002
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